Terms Of Service
Green Ceramic Limited Terms of Service: Clarity, Fairness, and Shared Responsibility
Welcome to Green Ceramic Limited! These Terms of Service ("Terms") govern your use of our website, mobile app, and services related to the purchase and customization of Coats, Jackets, and Dresses. By accessing our platform, you agree to comply with these Terms, which reflect our commitment to innovation, sustainability, and ethical business practices.
1. Acceptance of Terms
- Binding Agreement: These Terms constitute a legal agreement between you and Green Ceramic Limited. By placing an order , you confirm acceptance.
- Updates: We reserve the right to modify Terms at any time. Continued use after changes implies acceptance. Major updates will be notified via email or website banners.
2. Account Registration
- Eligibility: Users must be at least 18 years old or have parental consent.
- Accuracy: Provide truthful information (e.g., shipping addresses, dress size preferences).
- Security: Protect your login credentials. Notify us immediately of unauthorized account activity.
3. Product Purchases & Customization
- Orders: All sales of Coats, Jackets, and Dresses are final upon payment confirmation.
- Custom Designs:
- You grant Green Ceramic Limited a non-exclusive license to use your design inputs (e.g., fabric choices, measurements) solely to fulfill your order.
- Custom designs may not infringe third-party intellectual property.
- Pricing: Prices listed exclude taxes, duties, or shipping fees. We reserve the right to correct pricing errors.
4. Payment & Billing
- Methods: Secure payments via credit/debit cards, PayPal, or other approved gateways.
- Currency: Charges are processed in USD,GBP,EUR,ETC. Cross-border fees may apply.
- Chargebacks: Unauthorized disputes may result in account suspension or legal action.
5. Intellectual Property
- Ownership: All content (logos, product designs,etc.) remains the property of Green Ceramic Limited.
- User-Generated Content:
- Reviews, social media posts, or design ideas shared with us may be used for marketing (with attribution).
- Prohibit uploading harmful, illegal, or infringing material.
6. Returns & Exchanges
- Governed by our Shipping & Returns Policy. Customized Dresses and Coats may have restricted return eligibility.
7. Prohibited Conduct
You agree not to:
- Misuse our platforms (e.g., hacking, scraping data, or reverse-engineering 3D Virtual Tailoring tools).
- Resell products for commercial purposes without prior written consent.
- Violate sustainability guidelines (e.g., mass returns damaging our closed-loop recycling system).
8. Disclaimers & Limitations
- Product Use: Our Coats, Jackets, and Dresses are designed for everyday wear. We are not liable for misuse (e.g., extreme sports in non-technical outerwear).
- Limitation of Liability: Green Ceramic Limited is not liable for indirect, incidental, or punitive damages beyond the product’s purchase price.
9. Sustainability Commitment
- Circular Fashion: By purchasing, you support our efforts to reduce waste. We encourage responsible disposal (e.g., using our Jacket Recycling Program).
- Ethical Compliance: We adhere to fair labor and environmental standards in all operations.
10. Governing Law
These Terms of Service and all matters related thereto shall be interpreted and governed by the laws of Hong Kong. In the event of any dispute, controversy, or claim arising out of or in connection with these Terms, the parties agree to refer the matter to the Hong Kong International Arbitration Centre (HKIAC) for arbitration before a sole arbitrator in accordance with its current Rules. The place of arbitration shall be the Hong Kong Special Administrative Region, and the arbitral award shall be final and binding on both parties.
11. Termination
We may suspend or terminate access for violations of these Terms, fraud, or abuse of services (e.g., excessive returns).
12. Contact Us
For questions or disputes:
- Email: [email protected]
- Mail: UNIT G10-11, G/F.,HOUSE NOS.10-11, NO.48 MA WAN MAIN STREET, MA WAN, HONG KONG