{{ company }} Privacy Policy: Transparency, Security, and Trust
At {{ company }}, we are committed to protecting your privacy and ensuring the security of your personal data. This policy outlines how we collect, use, and safeguard your information when you interact with our products (Coats, Jackets, Dresses), websites, apps, or services. By prioritizing ethical data practices, we align with our core values of innovation, sustainability, and customer-centricity.
1. Data We Collect
a. Personal Information:
- Provided by you: Name, email, shipping/billing address, payment details (encrypted via PCI-compliant systems), and preferences (e.g., dress sizes, coat styles).
- DressLab™ Customizations: Design choices, measurements, and fabric selections for personalized orders.
b. Automated Data:
- Device information (IP address, browser type) and usage data (pages viewed, time spent) via cookies and analytics tools.
- AR Try-On Features: Anonymous body measurement data for virtual fitting of coats and dresses (never stored or shared).
c. Third-Party Sources:
- Social media interactions (e.g., Instagram-linked wishlists) and marketing partners (with your consent).
2. How We Use Your Data
a. Core Purposes:
- Process orders, shipments, and returns for coats, jackets, and dresses.
- Personalize your experience (e.g., tailored product recommendations based on past purchases).
- Enable DressLab™ customization and virtual try-on tools.
b. Communications:
- Send transactional updates (order confirmations, shipping alerts).
- Marketing emails (only with your consent; opt-out anytime).
c. Improvement & Innovation:
- Analyze trends to enhance product design (e.g., optimizing coat insulation based on regional climate data).
- Train AI algorithms for trend forecasting and inventory planning.
3. Data Sharing & Protection
a. Strict Limitations:
- Never sell your data to third parties.
- Share only with trusted partners essential to our operations:
- Payment processors (e.g., Stripe, PayPal).
- Logistics providers (e.g., DHL, FedEx) for shipping/returns.
- Sustainability auditors for carbon-neutral certification.
b. Security Measures:
- AES-256 encryption for stored data and SSL/TLS protocols for transmissions.
- Regular penetration testing and ISO 27001-certified systems.
- Employee training on GDPR, CCPA, and global privacy regulations.
c. Cross-Border Transfers:
- Data may be processed in regions with robust privacy laws (e.g., EU, Singapore). We use GDPR-standard contractual clauses for international transfers.
4. Your Rights & Choices
a. Access & Control:
- View, update, or delete your account data via the My Profile dashboard.
- Request a copy of your data or restrict its use for marketing.
b. Opt-Out Options:
- Adjust cookie preferences through our Cookie Consent Manager.
- Unsubscribe from emails via the link in every message.
c. Data Retention:
- Retain information only as long as necessary (e.g., transaction records for 7 years to comply with tax laws).
- Anonymize data used for R&D (e.g., aggregated dress design trends).
5. Sustainability in Data Practices
- Green Data Storage: Partner with carbon-neutral cloud providers to minimize our digital footprint.
- Minimal Data Collection: Avoid unnecessary data harvesting; anonymize insights where possible.
6. Policy Updates
- Notify users of material changes via email or website banners.
- Archive previous versions here for transparency.
Contact Us
For questions, data requests, or concerns:
- Email: {{email}}
- Mail: {{address}}